Delivery

We understand you don't want to wait around for delivery so fast despatch is our top priority.

 Here is everything you need to know:-

Standard and Express Delivery

All items are despatched the same day if you order by 12 noon (Monday to Friday, excl Bank Holidays).

Choose our Standard Delivery service and you should receive your goods 2-3 working days after you have placed your order.  Please note standard delivery is by Royal Mail and could take a little longer in some areas.

If you are in a hurry, we also offer an Express Overnight Delivery option to mainland UK (excluding Highlands). Order before 12 noon Monday to Friday and you will receive your goods the next working day by guaranteed courier.

Delivery Charges for UK

Orders weighing under 2kg start at just £4.99 for Standard Delivery Service to the whole of the UK, including Highlands and Islands. 

Orders over 2kg are delivered at rates between £6.99 and £8.99 to all mainland UK postcodes (excluding Highlands). 

If you live in the UK Highlands or Islands, please view your delivery rate as you checkout for these heavier orders over 2kg as it is based on your postcode/order weight.

Overseas / International Customers

Customers living in any EU country can order online and your delivery charge is calculated as you checkout, based on the total weight of your shopping cart. 

If you live outside of the EU, please click here to email our Export Manager for a delivery quote as we are very happy to assist with Worldwide delivery.

 

Waiting for your delivery?

If your delivery has not arrived for any reason, please get in touch for assistance by emailing enquiries@craftmill.co.uk

 

Need to return your items?  Click here for more details